Hyperelitenext

Advanced Analytics Intelligence

Privacy Policy

Your data protection rights and our commitment to transparency

Effective Date: January 15, 2025 | Last Updated: January 15, 2025

Our Commitment to Your Privacy

At Hyperelitenext, we understand that trust forms the foundation of every successful business relationship. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or use our advertising analytics services. We've written this in plain language because we believe transparency shouldn't require a law degree to understand.

As a Taiwan-based company serving clients across diverse markets, we comply with both Taiwan's Personal Data Protection Act and international privacy standards to ensure your information receives the highest level of protection regardless of where you're located.

Information We Collect

We collect information in several ways, and we want you to know exactly what we gather and why. Transparency here isn't just good practice – it's essential for building the trust our professional relationship requires.

  • Contact Information: Name, email address, phone number, and company details when you reach out to us or request our services
  • Website Analytics: IP address, browser type, device information, and how you navigate our website to improve user experience
  • Business Information: Industry details, marketing challenges, and advertising goals you share during consultations
  • Service Data: Analytics reports, campaign performance data, and insights generated through our advertising analysis services
  • Communication Records: Email correspondence, meeting notes, and project documentation related to our professional services

How We Use Your Information

Your information serves specific purposes related to delivering our advertising analytics services and maintaining our professional relationship. We don't use your data for unrelated marketing purposes or sell it to third parties – that's not how we do business.

  • Providing advertising analytics and reporting services tailored to your business needs
  • Communicating about projects, delivering reports, and scheduling consultations
  • Improving our website functionality and service delivery based on user feedback
  • Complying with legal requirements and maintaining accurate business records
  • Developing insights and recommendations specific to your advertising performance

Your Privacy Rights

Under Taiwan's Personal Data Protection Act and international privacy principles, you have specific rights regarding your personal information. We've designed straightforward processes to help you exercise these rights without unnecessary bureaucracy.

Access Your Data

Request a copy of the personal information we hold about you and how we've used it in our business relationship.

Update Information

Correct any inaccurate personal information or update your contact details and business information.

Delete Your Data

Request deletion of your personal information, subject to legal retention requirements for business records.

Restrict Processing

Limit how we use your information while we address any concerns about accuracy or processing.

Data Security and Protection

Protecting your information isn't just a legal requirement – it's fundamental to maintaining the professional trust our clients place in us. We've implemented comprehensive security measures that reflect the sensitive nature of advertising analytics and business data.

  • Encrypted data transmission using industry-standard TLS protocols for all website interactions
  • Secure cloud storage with regular backups and access controls limited to authorized team members
  • Regular security audits and updates to protect against emerging cyber threats
  • Employee training on data protection practices and confidentiality requirements
  • Incident response procedures to address any potential security concerns quickly and transparently

Data Retention and Storage

We retain your information only as long as necessary to provide our services and meet legal requirements. Here's how long we typically keep different types of information:

Information Type Retention Period Reason
Contact Information 5 years after last contact Business relationship management
Project Documentation 7 years Legal and tax requirements
Website Analytics 2 years Website improvement and security
Email Communications 3 years Service delivery and support

Information Sharing and Third Parties

We don't sell, rent, or trade your personal information to third parties for their marketing purposes. However, we do work with trusted service providers who help us deliver our advertising analytics services effectively. Any sharing of information happens under strict confidentiality agreements.

  • Cloud hosting providers for secure data storage and website functionality
  • Analytics platforms for understanding website performance and user experience
  • Communication tools for project management and client correspondence
  • Legal and accounting professionals when required for business operations
  • Government authorities if legally required, with advance notice to you when possible

Cookies and Website Technology

Our website uses cookies and similar technologies to improve functionality and understand how visitors interact with our content. Most of these cookies enhance your browsing experience, but you can control their use through your browser settings.

  • Essential cookies for website functionality and security
  • Analytics cookies to understand website usage patterns
  • Preference cookies to remember your settings and choices
  • No third-party advertising or tracking cookies for marketing purposes

International Data Transfers

While our primary operations are based in Taiwan, some of our trusted service providers may process your information in other countries. When this occurs, we ensure appropriate safeguards are in place to protect your privacy rights and maintain the security standards you expect from our professional services.

Changes to This Privacy Policy

We review and update this privacy policy regularly to reflect changes in our services, technology, or legal requirements. When we make significant changes, we'll notify you via email and post the updated policy on our website with a new effective date.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated privacy practices.

Privacy Questions and Requests

For any privacy-related questions, to exercise your data protection rights, or to discuss concerns about how we handle your information, please contact us:

Email: [email protected]

Phone: +886226320566

Address: No. 313號, Zhongming Rd, North District, Taichung City, Taiwan 404

We respond to privacy inquiries within 72 hours and work to resolve any concerns promptly and transparently.